Cashier M/F

  • Company: Ria Financial Services GmbH
  • Job Location: Vienna - Austria
  • Date: October 9, 2017 12:04
  • Employment Type: permanent
  • Experience: Any
  • Job Functions:

    Customer Service, General Business

Job summary

Ria Financial is looking for a customer-focused Cashier to provide a friendly, proactive service to our customers. In this role you will assist customers with money transfer and currency exchange transactions, proactively promoting our services. You will ideally have a sound knowledge of the money transfer and foreign exchange business.

Job description

Your responsibilities would include the following:

Customer´s Service

  • Process money transfer orders and foreign exchange with speed, accuracy and tact
  • Provide information about Ria Services to customers
  • Resolve orders incidences working together with Customer Service department 

Till organization, controls and Compliance

  • Organize the level of stocks and balance his/her own till quickly and without mistakes
  • Be present at the assigned counter position always when on duty to serve Customers
  • Keep the till ordered at all the times
  • Check daily reports
  • Implement the Company established procedures to accomplish regulations, AML and Security in the Work Place

Business orientation

  • Maximize daily foreign exchange revenues
  • Promote and sell pro-actively all products offered by the Company
  • Maximize cross-selling opportunities

Job qualifications

  • Minimum 6 months cash-handling experience is required
  • One year of work experience in customer service and/or cashier positions
  • Customer Service and Commercial focus
  • Excellent communication skills in German and English, French and/or Spanish is an asset