Level 3 IT Support Technician - Apprenticeship
  £10-12k per annum + 25 days annual leave + bank holidays
  Rochester, Kent
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Leigh Academies Trust are a medium sized multi-academy trust based in Kent and South East London, currently comprised of 18 academies. The vast majority of services that we provide are operated ‘in-house’ including HR, Finance, Business and IT. Our IT Department have expanded in recent years to suit the needs and requirements of our schools, and we are now looking for a committed and professional individual to undertake their Apprenticeship with us in the IT remit, working closely under the supervision of a highly experienced member of our IT Support Team.

The successful candidate will be based in our founding secondary school – The Leigh Academy, Dartford (DA1 1QE). Here, you will be exposed to a broad range of IT requirements, services, software and interact with a variety of users including all staff and students who are based at this site. This role is a fantastic first insight into the world of IT and a fantastic starting point for your career.

Apprenticeship Summary

Annual wage: £10,000 – 12,000 based on experience
Holiday allowance: 25 days per annum plus bank holidays
Working week: Monday - Friday, 8.00am – 4.30pm
Total hours per week: 37 (including the 20% training element of the Apprenticeship)
Apprenticeship duration: 14 months
Anticipated start date: early September 2018
Apprenticeship level: Advanced Level Apprenticeship (Level 3)
Apprenticeship standard: Infrastructure Technician
Positions: 1 available
Training provider: You will receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining internationally recognised Level 3 IT qualifications, including ITIL
Desired entry qualifications: 5 GCSEs (ideally A* - C) including Maths and English


Future prospects: This Apprenticeship could be the start of a very promising and career in the IT industry. We have every intention to offer a permanent contract following successful performance and completion of the Level 3 course with future opportunities to extend your training with a higher level Apprenticeship programme. We offer in-house Continuing Professional Development and you’ll be part of the wider IT Department operating across Leigh Academies Trust.

Key Duties: During your Apprenticeship, we will support you to work towards the following competencies;

Respond to requests for IT support in accordance with helpdesk procedures and priorities
Provide IT Support to The Leigh Academy and occasionally to other academies within the Trust
Support the Trust Network Officers in installing, supporting and maintaining all local IT hardware and services
Assist in the installation and repair of Apple Mac and Windows systems with standardised applications and networking software, including diagnosing and solving problems
Assist in a wide range of technical duties associated with the IT network and desktop services, i.e. desktop and mobiles computers, printers, telephones, scanners, projectors, AV hardware
Assist in monitoring the performance and stability of installed hardware and software
Assist with monitoring the use of software to ensure compliance with licensing policies
Assist with asset tagging and tracking hardware and with updating the asset registers
Assist with general duties such as relocating equipment and clearing work spaces
Assist with reprographic services as and when required


Desired skills:

Demonstrates good interpersonal skills
Able to manage their own workload and prioritise in line with organisation requirements
Constructive, creative and enabling approach to problem solving and learning
Committed to working in a pressurised environment and providing a fast pace, user-focused service
Able to work as part of a team, interacting effectively, sharing knowledge and developing a good rapport with colleagues quickly
Committed to a continued improvement in both service and system improvements
Maintains and encourages a professional approach
Is positive about change and supports their team through change
Encourages and supports others to consider different methods and approaches to continually improve performance
Building productive relationships, fully understanding internal and external requirements and exceeding expectations
Strives to exceed user expectations
Keeps abreast of changes in their own department and the wider organisation
Delivers on commitments to users
Consistently treats other people with respect and is a role model


Diversity at our core: As a Trust we are passionate about diversity and recognise that as individuals we all bring something unique to the role regardless of age, gender, race, beliefs or disabilities which is why we treat all of our people equally, without compromise.

The academy is committed to safeguarding children and successful candidates will be subject to an Enhanced DBS check. Our commitment to safeguarding is underpinned by robust processes and checks which are in place across the Trust.

Closing Date : 30/07/2018
Employment Start Date : 27/08/2018


Advertiser: Direct Employer

Reference: 1536

Posted on: 2018-07-24 13:57:44

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Level 3 IT Support Technician - Apprenticeship
  £10-12k per annum + 25 days annual leave + bank holidays
  Rochester, Kent
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Leigh Academies Trust are a medium sized multi-academy trust based in Kent and South East London, currently comprised of 18 academies. The vast majority of services that we provide are operated ‘in-house’ including HR, Finance, Business and IT. Our IT Department have expanded in recent years to suit the needs and requirements of our schools, and we are now looking for a committed and professional individual to undertake their Apprenticeship with us in the IT remit, working closely under the supervision of a highly experienced member of our IT Support Team.

The successful candidate will be based in our founding secondary school – The Leigh Academy, Dartford (DA1 1QE). Here, you will be exposed to a broad range of IT requirements, services, software and interact with a variety of users including all staff and students who are based at this site. This role is a fantastic first insight into the world of IT and a fantastic starting point for your career.

Apprenticeship Summary

Annual wage: £10,000 – 12,000 based on experience
Holiday allowance: 25 days per annum plus bank holidays
Working week: Monday - Friday, 8.00am – 4.30pm
Total hours per week: 37 (including the 20% training element of the Apprenticeship)
Apprenticeship duration: 14 months
Anticipated start date: early September 2018
Apprenticeship level: Advanced Level Apprenticeship (Level 3)
Apprenticeship standard: Infrastructure Technician
Positions: 1 available
Training provider: You will receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining internationally recognised Level 3 IT qualifications, including ITIL
Desired entry qualifications: 5 GCSEs (ideally A* - C) including Maths and English


Future prospects: This Apprenticeship could be the start of a very promising and career in the IT industry. We have every intention to offer a permanent contract following successful performance and completion of the Level 3 course with future opportunities to extend your training with a higher level Apprenticeship programme. We offer in-house Continuing Professional Development and you’ll be part of the wider IT Department operating across Leigh Academies Trust.

Key Duties: During your Apprenticeship, we will support you to work towards the following competencies;

Respond to requests for IT support in accordance with helpdesk procedures and priorities
Provide IT Support to The Leigh Academy and occasionally to other academies within the Trust
Support the Trust Network Officers in installing, supporting and maintaining all local IT hardware and services
Assist in the installation and repair of Apple Mac and Windows systems with standardised applications and networking software, including diagnosing and solving problems
Assist in a wide range of technical duties associated with the IT network and desktop services, i.e. desktop and mobiles computers, printers, telephones, scanners, projectors, AV hardware
Assist in monitoring the performance and stability of installed hardware and software
Assist with monitoring the use of software to ensure compliance with licensing policies
Assist with asset tagging and tracking hardware and with updating the asset registers
Assist with general duties such as relocating equipment and clearing work spaces
Assist with reprographic services as and when required


Desired skills:

Demonstrates good interpersonal skills
Able to manage their own workload and prioritise in line with organisation requirements
Constructive, creative and enabling approach to problem solving and learning
Committed to working in a pressurised environment and providing a fast pace, user-focused service
Able to work as part of a team, interacting effectively, sharing knowledge and developing a good rapport with colleagues quickly
Committed to a continued improvement in both service and system improvements
Maintains and encourages a professional approach
Is positive about change and supports their team through change
Encourages and supports others to consider different methods and approaches to continually improve performance
Building productive relationships, fully understanding internal and external requirements and exceeding expectations
Strives to exceed user expectations
Keeps abreast of changes in their own department and the wider organisation
Delivers on commitments to users
Consistently treats other people with respect and is a role model


Diversity at our core: As a Trust we are passionate about diversity and recognise that as individuals we all bring something unique to the role regardless of age, gender, race, beliefs or disabilities which is why we treat all of our people equally, without compromise.

The academy is committed to safeguarding children and successful candidates will be subject to an Enhanced DBS check. Our commitment to safeguarding is underpinned by robust processes and checks which are in place across the Trust.

Closing Date : 30/07/2018
Employment Start Date : 27/08/2018


Advertiser: Direct Employer

Reference: 1536

Posted on: 2018-07-24 13:57:44

I want to receive the latest job alerts for:

jobs in Rochester, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  Canterbury Christ Church University

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